Return and Credit Policy 

At Printegrity Group – (In Store Sale Signs), we are committed to provide 100% customer priority satisfaction and we hope you are pleased with your purchase with us. We pride ourselves on the integrity of our products, so when you receive a print from us that is faulty or damaged, we will happily replace it free of charge and without delay. 

All our prints should match the products portrayed on our website. If you are not satisfied with your print due to any misrepresentation of appearance or description prescribed on our website, please contact us at sales@instoresalesigns.com.au so we can further investigate and arrange a reprint or exchange for you as a matter of priority – Free of charge! 

We can guarantee our processing and printing timeframes on our orders, but in the unlikely event that there is an error due to the courier, we cannot take responsibility. In this rare instance, we can credit your shipping costs in full. 

We recommend that you spend extra time before making your selection, as we are not required to provide a refund or replacement if you change your mind. Feel free to ask for advice if you require assistance. 

Once an order has been received, our priority is to process it as fast as possible. If your order has been processed, we will not be able to cancel it. But if you made a mistake with your order, call us right away, and we will see what we can reasonably do to help rectify it. 

If you believe your package was damaged in shipping, we require you to contact us straight away a sales@instoresalesigns.com.au so we can resolve the issue. 

Happy shopping and please contact us if you have any other questions regarding our return and credit policy or just a printing question in general.